How to register ?
Recharge by Bank Transfer
Log in.
Click on the "My Account" option located on the top menu bar of the page.
Review our bank accounts or payment methods available for recharges in BsVES or $USD.
Once located in the Lobby, click on the "RELOAD" Tab
Click on the "BANK TRANSFER" option
Users in Bs, fill in the bank information with the details of the deposit or transfer you made
Users in USD, make the direct shipment to our available payment methods (We are not responsible for errors made or sending money to other accounts that are not ours). WHEN CHOOSING PAYMENT METHODS OF THE VENEZUELAN NATIONAL BANKING, YOUR RECHARGES AND WITHDRAWALS WILL ALWAYS BE PROCESSED IN VENEZUELAN BANKS AND THEY CANNOT USE ANY OTHER INTERNATIONAL METHOD FOR THESE PURPOSES.
Press the "SEND" button
You will immediately receive an email to confirm your recharge request, which must be verified and reconciled by our administrative staff, this process can take up to 30 minutes.
Once your payment is verified, you will receive a message indicating your approval.
Recharge through Mobile Payment
Log in.
Click on the "My Account" option located in the top menu bar of the page.
Once located in the Lobby, click on the "RELOAD" Tab
Click on the "MOBILE PAYMENT" option.
If you have not registered your cell phone number from where you are going to make mobile payments, the system will request the corresponding data to proceed to register your telephone number. (Only one phone number can be registered.)
If you have already registered your cell phone number, the system will show you our data so that you can proceed to make the corresponding mobile payment for your recharge.
The validation of your payment will be made in minutes, and once it is validated, the corresponding amount of your recharge will be credited to your balance.